Privacy Policy

A casino website typically needs several categories of information to provide account, payment, security and support services. The information collected may include the following:

• Account details, such as your name, date of birth, residential information, username, password and contact details.
• Verification information and documents, which may be requested to confirm identity, age, account ownership or eligibility to use particular services.
• Payment and transaction records, including deposits, withdrawals, wagers, account balances, payment method details and information about related financial activity. Payment information may also be processed by external payment providers.
• Information you provide when contacting support, making an enquiry, submitting a complaint or otherwise communicating with the website.
• Device and technical information, such as an internet protocol address, browser type, operating system, device identifiers, language settings, approximate location and website activity.
• Cookie and similar technology data, including information about pages visited, session activity, preferences and interactions with website features.
• Responsible gambling and account activity information where it is needed to support safer play, apply account controls, investigate concerns or meet applicable obligations.

You should provide information that is accurate, complete and current when creating or using an account. If information changes, you may need to update it so that account, verification and support records remain reliable. You should not provide another person’s information unless you are authorised to do so.

Information may be shared with service providers and trusted partners that help operate the website or provide services on its behalf. Examples may include payment providers, identity and verification services, technology and hosting providers, customer support platforms, fraud prevention services, analytics providers and professional advisers. These parties should receive only information that is relevant to the service they provide and are expected to handle it appropriately.

Information may also be disclosed where necessary to protect users, investigate suspected fraud or unlawful activity, enforce account terms, respond to a valid legal request, or meet applicable gambling, financial, security or other obligations. Information will not be sold as a general business practice. If a business change affects the website or its services, information may be handled as part of that change where permitted and with appropriate safeguards.

Reasonable administrative, technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication processes, monitoring, secure systems and staff or supplier confidentiality requirements. No website, internet connection or electronic storage system can be guaranteed to be completely secure, so players should protect their passwords and contact support promptly if they suspect unauthorised account activity.

Information is kept only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and support records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

Depending on your circumstances and applicable requirements, you may have rights relating to the personal information held about you. These rights can include asking for access to your data, requesting correction of inaccurate or incomplete information, requesting deletion of your data, and withdrawing consent to marketing communications.

Making a privacy request

To exercise your data rights or ask a privacy question, contact support@viperspincasino.wtf. Please describe your request clearly and include enough information for the relevant account or records to be identified. For security, additional information may be requested to verify your identity before a request is completed.

• Access: ask for information about the personal data held about you and, where appropriate, a copy of that data.
• Correction: tell us which information is inaccurate, incomplete or out of date and request that it be corrected.
• Deletion: request deletion of your data where there is no continuing reason for it to be retained. Some information may need to remain available because of legal, security, transaction or dispute-related requirements.
• Marketing consent: withdraw consent to marketing communications by contacting support@viperspincasino.wtf or using an unsubscribe option included in a marketing message. You may still receive essential service and account communications.

We aim to respond to valid requests within a reasonable timeframe. The outcome may depend on the type of request, the information involved and any obligations that apply. If a request cannot be fully completed, an explanation may be provided where appropriate. Closing an account does not automatically remove every record connected with it, because certain records may need to be retained for a period required by law or to establish, exercise or defend rights.

This policy may be updated from time to time to reflect changes to the website, services, technology or applicable requirements. The latest version will be made available on the website. Players should review the policy occasionally, particularly before continuing to use account services after an update.